Consumer Behaviour and Psychology

Dr Anne Turner, Coventry University

Understand how consumer psychology affects the lives of customers and companies

Have you ever wondered why you buy one brand of cereal over another? Or why you might react to different types of advertising? Your decisions are motivated by a number of factors. The study of these factors is called consumer psychology.

On this course you will explore what consumer psychology means and how it’s related to the rise of a consumer society. You will be introduced to basic marketing concepts and you will understand how these concepts affect the relationship between customers and the companies. And you will reflect on how consumer psychology impacts the decisions you make everyday.

This course is for people seeking a better understanding of consumer psychology and how it affects the decision-making process of both individuals and companies.

Please note that the staff described in the ‘Who will you learn with?’ section below may be subject to change.

Dates:
  • 18 May 2020
  • 21 January 2019
Course properties:
  • Free:
  • Paid:
  • Certificate:
  • MOOC:
  • Video:
  • Audio:
  • Email-course:
  • Language: English Gb

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