Today's competitive business environments demand that individuals and companies continually reinvent themselves. Leading knowledge-based organizations requires the establishment of environments that facilitate learning and the management of the anxieties surrounding change. Leadership at every level must instill a sense of urgency and commitment to the change process. This course examines how and why individuals and organizations resist change, and the skills that leaders need to overcome these obstacles.
Prerequisite: a B or higher grade in EXPO E-34 or a satisfactory score on the mandatory test of critical reading and writing skills. (4 credits)